One thing the internet is thankfully very free from is bureaucracy!
My partner the driving instructor turned up at the test centre this morning with one of her pupils who was all set to do her driving test.
She was told that her car had been recalled by the
manufacturers so the test couldn't go ahead. Unhappy pupil and unhappy instructor both of whom had just lost time and money.
Especially when on phoning the manufacturer she found that her car had NOT been recalled!
Since my partner had a full day of lessons ahead I volunteered to try and get to the bottom of this mistake - wish I hadn't !
I spent a lot of the day playing phone tag and being passed from pillar to post by various agencies, none of whom
seemed to know where the wrong info had come from….
Eventually I found the right person and will now have to email them a detailed report on what happened and with all the car details.
What a nightmare.
Whilst working through all this interdepartmental red tape I did spare a thought for the various people I spoke to though.
They are stuck in those little office cubicles trying to help understandably irate and frustrated people. I'm sure they are aware of how clumsy and confusing the systems they need to use actually are.
They have a day of that then have to fight their
way home through rush hour and in the UK right now, cold, wet weather, only to do it all agin the next day, and the next …
Who would want to work offline if they didn't have to ? If they only knew how different things could be !